Project objective

We’re seeking the communities’ insights, to understand where the demands are in the service, while gaining further understanding into how our community members travel to sessions and their preferred session time and venue.


Project impacts

Community feedback will help to gain information for the future planning regarding the session program for 2025.


What information do we need from the community?

We’re seeking to ask the community to inform us on their preferred method of accessing Councils immunisation sessions.


What can the community influence?

  • The community can provide feedback their preferred venue, time and access to the sessions

What can’t the community influence?

  • Budget allocation for the project
  • Vaccination process and waiting times
  • How we’re engaging and informing our community


We've selected the following engagement tools and techniques for this project based on the project content, stakeholders, and type of feedback sought.

Key tools for communicating the project

  • Casey Conversations project webpage
  • Session signage
  • Email to maternal child health and kindergarten data base
  • Email notification to Casey Conversations subscribers and key stakeholder groups
  • Council website news
  • Casey Catch Up and In the Know e-newsletter
  • Social media posts
  • Digital screens at local Community Centres.


Key methods for gathering feedback

  • Digital engagement via Casey Conversations opportunities to ask questions and provide feedback
  • Contact details for interested community members to ask for further information or provide anonymous feedback
  • Correspondence via email or phone
  • Printed information available, as required.


Project timelines

Community consultation, February 2024

Review survey results, March 2024

Council draft proposed schedules, May 2024

Council decision on preferred draft schedule, June 2024

Inform community of updated 2025 schedule, September 2024


Decision-making process

Community and stakeholder consultation on the shared service immunisation sessions will be held for a six-week period from Monday 19 February 2024 – Sunday 31 March 2024.

Community feedback will be collated and presented to Council officers for their consideration on the data provided.

It is expected that a report on community feedback will be finalised by June 2024. Project subscribers will be notified when the report is available.


More information

City of Casey and Cardinia Shire Immunisation Team

T: 9705 5200

E: vaccination@casey.vic.gov.au