Desktop research

These assets are downloadable from Google Drive

Document nameLinkDescription
Desktop research reportCRM Desktop Research- redactedA summary of the CRM desktop research
Desktop research supporting dataCRM Desktop Research - redactedA summary of the CRM desktop research data

Conference Room Pilot

These assets are downloadable from Google Drive

Document nameLinkDescription
CRP Vendor inviteCRM Vendor CRP Introductory Pack - redactedPresentation used to invite vendors to Conference Room Pilot
CRP vendor briefing packCRP - Vendor Briefing Pack - redacted

Presentation formal briefing for Conference Room Pilot

Introduction to the City Of Casey

  • Financial position
  • Demographics
  • Casey project outlines
  • CRM project outline

Conference room Pilot (CRP)

  • Description of use cases
  • Mandatory demo vendor requests
  • Mandatory narrative description vendor requests
  • Optional vendor requests

Four use cases to demonstrate

  • Each include these assets to describe them:
  • Use case narratives for each current state and redesigned workflows
  • Interface redesign views
  • UML diagrams
  • Personas, internal and external
  • CRM modules required to be demonstrated
  • User interfaces for each use case actors

CRP Requirements

CRP process diagrams

Abandoned Vehicle use case.png

Abandoned Vehicle sequence diagram.png

Abandoned Vehicle activity diagram.png

Property Flooding use case.png

Property Flooding sequence diagram.png

Property Flooding activity diagram.png

UML diagrams for each Conference Room Pilot use case:

  • Use Case
  • Activity
  • Sequence

Conference Room Pilot scoring

These assets are downloadable from Google Drive

Document nameLinkDescription
CRP scoring sheetCRP vendor scoring sheet - redactedIndividual scoring sheet
CRP scoring aggregated results reportCRM CRP scoring results summary - redactedCRP scoring presentation
CRP scoring aggregated supporting data sheetCRP vendor scoring_aggregated_redactedCRP scoring aggregated sheets

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