Project objective

We’re seeking the communities’ insights, to understand the where the demands are in the service, while gaining an insight into how our current clients travel to sessions and their preferred session time and venue.

Project impacts

Community feedback will help to gain information for the future planning regarding the session program for 2025.

What information do we need from the community?

We’re seeking to ask the community to inform us on their preferred method of accessing Councils immunisation sessions.

What can the community influence?

  • The community can provide feedback their preferred venue, time and access to the sessions

What can’t the community influence?

  • Budget allocation for the project
  • How we’re engaging and informing our community

We've selected the following engagement tools and techniques for this project based on the project content, stakeholders, and type of feedback sought.

Key tools for communicating the project

  • Casey Conversations project webpage
  • Session signage
  • Email to maternal child health and kindergarten data base
  • Email notification to Casey Conversations subscribers and key stakeholder groups
  • Council website news
  • Casey Catch Up and In the Know e-newsletter
  • Social media posts
  • Digital screens at local Community Centres.

Key methods for gathering feedback

  • Digital engagement via Casey Conversations opportunities to ask questions and provide feedback
  • Contact details for interested community members to ask for further information or provide anonymous feedback
  • Correspondence via email or phone
  • Printed information available, as required.