This phase of community engagement is now closed. We received comprehensive responses from community and stakeholders which has captured a wide range of opportunities.

All feedback has been collated and for specific areas of interest raised through the consultation, the project team are undertaking further work to understand the extent and impact to community if the project is delivered.

What is happening?

At the Council Meeting on Tuesday 18 April, Council endorsed a recommendation to seek community feedback on a proposed new services hub to be located at 1-3 Lyall Street, near the Cranbourne retail centre. The working name for this project is the Cranbourne Hub.

What is the Cranbourne Hub?

The proposed Cranbourne Hub would be a purpose-built facility that would bring together several Council and community services in central Cranbourne, making interacting with Council as easy as possible.

Council’s services in the southern Casey area are currently located across a range of sites, including in ageing buildings that will require significant investment over the coming years, and rented shopfronts.

Under the current concept, the new building would house Council’s Cranbourne Customer Service Centre, the Cranbourne Youth Information Centre, and the Cranbourne Library. No decisions have been made yet about other tenants that might be included in the hub.

The Lyall Street location was chosen as it is close to the Cranbourne retail centre, is well-serviced by public transport, and is on land already owned by Council.

The hub will likely have some common spaces available for hire, however it is not intended to replace or duplicate other community services or local community centres, which play an important role in the local community.

Why is this project important?

The Cranbourne Hub is part of Council’s Cranbourne Major Activity Centre Structure Plan 2020. The plan seeks to provide future direction for the revitalisation of Cranbourne’s town centre and development of the area as a key regional hub that provides diversity of jobs, entertainment, transport, services and spaces that meet the needs of residents and the wider community.

Have your say

Your voice is important to Council. The community survey below is an essential part of our commitment to engagement and seeking the views of those that will use and visit the Cranbourne Hub.

Privacy Statement

The City of Casey is committed to protecting your privacy. Your personal information will be handled in accordance with the Privacy and Data Protection Act 2014. All personal information collected by the City of Casey will only be used for the purpose outlined within our Privacy Policy. Council’s Privacy Policy is available from our website www.casey.vic.gov.au and all Council Customer Service Centres. For further information about how Council manages and uses your personal information, or how you can access and/or amend your personal information, please contact Council’s Privacy Officers via our website www.casey.vic.gov.au or by calling on 9705 5200

Legal Parent or Guardian Consent for People 15 years and Under

Your child’s participation in this online survey is voluntary and MUST have legal parent or legal guardian consent for people 15 years and under.