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Share your feedback on our updated Kerbside Waste Collection Policy

Council is reviewing its Kerbside Waste Services Policy to ensure it is clear, up to date, and simple to understand.

As part of this update, the kerbside service will be aligned with the Victorian Government’s four‑bin waste system, which includes introducing a separate glass bin and making the food and garden waste bin compulsory. The review proposes only a small number of minor changes to the current collection services. Most existing arrangements will stay the same, but we want to ensure the policy accurately reflects how services are delivered today.

We invite community members to share their feedback on the updated policy. Your input helps us make the policy clear, transparent, and in line with community expectations.

To provide your feedback, you can do so in the following ways;

  • Online via the survey on this page
  • Email Matthew Shepherd, Kerbside Reform Project Manager, mshepherd@casey.vic.gov.au
  • Phone 9705 5200
  • Post to City of Casey, PO Box 1000 Narre Warren, Victoria 3805
  • Anonymously via the postal, phone or email details above.

Consultation closes Wednesday 8 April 2026 (11:59 PM).

+Follow the page for updates.

Next steps

Feedback received during the consultation will be reviewed and presented to Council for consideration at its May 2026 meeting.


Provide your feedback here

What can be influenced

Please complete the survey to have your say on these elements of the Kerbside Policy Review

  • Bin limits
  • New bin size change service charge
  • Ineligibility for the Glass Service (non-residential properties)
  • Food and garden waste bin - Commercial properties
  • Commercial waste service restricted to residential areas.
  • Places of Worship removed from Policy
  • Boarding Houses - Updated service approach
  • Subsidised Services - Charities

What can't be influenced

Casey must meet the requirements of the Circular Economy (Waste Reduction and Recycling) Act 2021 by 2027. This includes the introduction of a universal four‑bin waste and recycling service. To meet this requirement, Council will expand the food and garden waste service and introduce a new glass only service.

Food and Garden Waste Service Expansion: This service is currently optional for properties under 400 m² and for properties over 20,000 m². These exemptions will be removed. The service will become compulsory for all residential properties.

Glass Service Introduction: Every household in Casey will receive a new glass-only bin. The standard bin size will be 80 litres, and it will be collected every four weeks.

Council facilities have been removed from the key user group category.

  • Previously, sporting facilities, neighbourhood houses, kindergartens and health centres were grouped under this section.
  • Removing them allows Council to develop more tailored and appropriate waste services for each facility type.

Recycling services at some Council sites will be removed due to ongoing contamination issues.

  • Several sites have experienced persistent contamination and misuse, leading to poor resource recovery outcomes.
To maintain service quality and integrity, recycling services at underperforming sites will be removed for garbage bins.

Privacy Statement

City of Casey is committed to protecting your privacy. Your personal information will be handled in accordance with the Privacy and Data Protection Act 2014. All personal information collected by the City of Casey will only be used for the purposes outlined within our Collection Statement. Councils Privacy Policy is available from our website Privacy Policy | City of Casey and all Council Customer Service Centres. For further Information about how Council manages and uses your personal information or how you can access and/or amend your personal information please contact Councils Privacy Officers via our website Leave your feedback form | City of Casey or by calling on (03) 9705 5200.